Job Description:
We are looking for a dynamic and customer-focused Client Relationship Executive to join our Architectural firm. The ideal candidate should have 1–3 years of experience in client relationship management, business coordination, or customer service, preferably in the architecture, interior design, construction, or real estate industry.
Key Responsibilities:
- Build and maintain strong relationships with existing and prospective clients.
- Act as the primary point of contact for client inquiries and project updates.
- Coordinate with architects, designers, and project teams to ensure timely communication.
- Understand client requirements and provide appropriate solutions and support.
- Follow up on leads, proposals, quotations, and project progress.
- Schedule client meetings, presentations, and site visits.
- Maintain accurate client records, CRM data, and documentation.
- Handle client concerns professionally and ensure high levels of customer satisfaction.
- Assist in business development activities and identify opportunities for repeat business.
Requirements:
- Education: Graduate in Business Administration, Marketing, Architecture, Civil Engineering, or any relevant discipline.
- Experience: 1–3 years in Client Relationship, Customer Service, Business Development, or Account Management, preferably in the Architecture, Interior Design, Construction, or Real Estate industry.
- Excellent communication, presentation, and interpersonal skills.
- Proficiency in MS Office and CRM software is preferred.
- Strong organizational, negotiation, and problem-solving abilities.
Key Skills:
- Client Relationship Management
- Customer Service
- Business Development
- Lead Follow-up
- Communication & Negotiation
- CRM Management
- Project Coordination
- MS Office
- Presentation Skills
- Relationship Building
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
