Job Description: Pre-Sales & Sales Operations Executive
Role Overview
We are looking for a proactive and detail-oriented Pre-Sales & Sales Operations Executive who will support the sales lifecycle through client engagement, communication management, commercial documentation, and pricing coordination. The ideal candidate should be confident in client-facing interactions and capable of handling pre-sales activities independently.
Key Responsibilities
-
Actively participate in cold calling, email outreach, client communication, and engagement activities.
-
Manage client-facing interactions and maintain professional communication throughout the sales cycle.
-
Coordinate and share commercial and legal documents including SOWs (Statement of Work), estimations, NDAs, proposals, and related documentation.
-
Work closely with internal teams to prepare project estimations and ensure timely submissions.
-
Review project costing and pricing structures to ensure alignment with business objectives and profitability targets.
-
Maintain accurate records of client interactions, proposals, and sales documentation.
-
Support the sales team in lead qualification, follow-ups, and opportunity management.
-
Ensure smooth coordination between sales, delivery, and finance teams during pre-sales engagements.
Required Skills & Qualifications
-
Strong verbal and written communication skills.
-
Experience in pre-sales, sales operations, business development, or client coordination roles.
-
Confidence in handling client-facing responsibilities and outbound communication.
-
Understanding of commercial documentation such as SOWs, NDAs, proposals, and estimations.
-
Basic understanding of costing, pricing, and commercial reviews.
-
Good organizational and coordination skills.
-
Proficiency with email communication, spreadsheets, and CRM tools is preferred.
Preferred Candidate Profile
-
Self-driven and proactive approach toward sales support activities.
-
Ability to multitask and work in a fast-paced environment.
-
Strong attention to detail and ownership mindset.
-
Prior experience in IT services, consulting, or software services environment is an advantage.