About Us:
We are a growing premium minimalist apparel brand dedicated to high-quality wardrobe essentials. As we expand our footprint across national and international marketplaces, we are looking for a dedicated, detail-oriented individual to join our ground team in Thalassery.
Job Summary:
As an E-commerce Operations Assistant, you will be the vital bridge connecting our online storefronts with our physical operations. You will spend your day working closely with both our remote E-commerce Manager (handling digital backend tasks) and our on-site Operations Executive (handling physical dispatches, inventory, and retail experience).
This is an exceptional learning opportunity for a serious candidate looking to master the end-to-end operations of a modern Ecommerce Direct-to-Consumer (D2C) fashion brand.
Key Responsibilities:1. Digital & E-commerce Support (Assisting the Remote E-com Manager)
- Assist with daily backend operations on marketplaces like Amazon, Noon, and other e-commerce channels.
- Help prepare and update product listings, descriptions, and catalog data.
- Monitor daily order queues and print shipping labels accurately.
- Cross-check physical stock against digital inventory to prevent stock-outs or over-selling.
- Track and process customer returns, verifying the condition of returned items.
2. Physical Operations & Dispatch (Assisting the Production Manager)
- Assist in daily order packaging, ensuring every product is packed meticulously according to brand standards.
- Perform quality checks (QC) on garments before they are packed and shipped.
- Maintain clear physical documentation, purchase receipts, and dispatch logs.
- Assist in organizing and maintaining the stockroom/warehouse for maximum efficiency.
3. Store Management & Customer Experience
- Welcome and assist walk-in customers at our Thalassery experience center, providing a premium shopping experience.
- Maintain the overall cleanliness, aesthetic, and visual merchandising of the store/office space.
- Monitor and manage local utility operations or basic office maintenance tasks as required.
Requirements & Qualifications:
- Education: Any Graduate (B.Com, BBA, BCA, or similar fields preferred). Freshers with a strong work ethic are highly welcome.
- Technical Skills: Basic proficiency in Microsoft Excel / Google Sheets is mandatory (data entry, sorting, tracking lists).
- Traits: High attention to detail, proactive problem-solver, and a strong sense of ownership.
- Language: Fluent in Malayalam, Conversational skills in English and Hindi are preffered.
- Commitment: Looking for a stable candidate willing to commit to the role for a minimum of 1 year.
- Location: Must be residing in or around Thalassery for an easy daily commute.
What We Offer:
- Direct mentorship from experienced professionals in fashion and e-commerce growth.
- A clean, premium, and professional working environment.
- Clear career growth path as the brand expands into international markets.
Pay: ₹15,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Application Question(s):
- Do you know Excel, Google sheet?
Language:
Work Location: In person
