Customer Success Associate (CSA) is a proactive, customer-facing role, often in tech/SaaS, focused on ensuring clients maximize product value, leading to high retention, satisfaction, and renewals. They manage onboarding, training, and troubleshooting, acting as the primary relationship owner to reduce churn and identify upsell opportunities.
Job Types: Full-time, Fresher
Pay: ₹19,266.35 - ₹42,772.02 per month
Benefits:
- Flexible schedule
- Internet reimbursement
- Leave encashment
Work Location: In person
