Company: Mojo Auto Cafe
Location: Kochi
Job Type: Full-time
Experience: Fresher to 1 year
Salary: ₹15,000-20,000 per month
Job Summary
Mojo Auto Cafe is looking for a Customer Relationship Executive to handle customer enquiries, manage leads, follow up with potential customers, and support the Sales Team.
Key Responsibilities
- Attend incoming customer calls and handle enquiries professionally.
- Respond to customer enquiries received through WhatsApp.
- Manage leads received through Google Sheets.
- Contact customers and understand their requirements.
- Follow up with leads regularly and maintain proper lead status.
- Identify and qualify potential customers.
- Share qualified leads with the Sales Team for further conversion.
- Coordinate with the Sales Team regarding customer follow-ups.
- Maintain accurate customer and lead records.
- Prepare daily/weekly reports on calls, leads, and follow-ups.
- Maintain good customer relationships through timely and professional communication.
Requirements
- Freshers or candidates with up to 1 year of experience can apply.
- Good communication and interpersonal skills.
- Basic knowledge of Google Sheets and WhatsApp.
- Good customer-handling and follow-up skills.
- Positive attitude and willingness to learn.
- Ability to work in a team.
Salary ₹15,000 per month
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
