Working Hours
Monday to Friday: 9:00 AM – 5:30 PM UK Time
Saturday: 9:00 AM – 1:00 PM UK Time
Working Days: Monday to Saturday
Shift: UK Time
Product Management
- Create new products that are not currently available in the system after confirming the selling price with the relevant team.
- Manage changes in the data like price, weight, supplier, category as per the instructions.
- Ensure product information is accurate and up to date.
- Apply order restrictions to specified products based on instructions received.
- Add selected promotional products to the Best Deals category to enable relevant notification emails.
- Track bundle products and manually created combos & ensure stock is correctly adjusted for individual products included in bundles.
- Being the owner of all the products that are in the system.
Stock Management
- Ensure all products’ stock is accurate on the system.
- Stock updates provided by the warehouse team to be reflected on the system asap to avoid any discrepancies.
- Cross-check previous invoices when investigating discrepancies or issues with current stock.
- Regular stock check of select products based on certain criteria.
Clearances Management
- Create a clearance list for products that have a best before date of 3 months, send it to the warehouse team and get the stock of the clearances.
- Create separate products with Best Before Date mentioned on the title & move these products to the Clearance section.
- Manage product discounts based on best before dates.
Supplier Invoice Management
- Record cost prices and Best Before dates when stock is delivered to the warehouse.
- Manage the products on the system either updating stock of existing products or creating new.
- Coordinate with the relevant team for confirmation of any required price changes and implement the approved changes.
Voucher Management
- Manually exclude clearance products and promotional/offered products from applicable vouchers.
Festival & Seasonal Campaign Management
- Create relevant festival categories and add appropriate products ahead of each festival.
- Coordinate with the marketing team regarding festival campaigns and promotional requirements.
- Maintain and update the Festival Tracking Sheet.
- Update the main menu structure once the festival campaign is completed.
Marketing & Content Coordination
- Provide banner requirements and specifications to the marketing team.
- Review completed banners for accuracy before publishing.
- Upload approved banners to the website and mobile app.
- Review reels and promotional content as requested.
- Regularly reviews of banners, promotional sections and navbar categories.
- Suggest suitable products or product groups for the weekly push notification.
Amazon Order Management
- Manage day-to-day Amazon order-related activities.
- Monitor and handle stock-related issues for Amazon products.
- Confirm shipments and monitor dispatched orders.
- Track shipped parcels and follow up on delayed deliveries.
- Handle customer queries relating to Amazon orders.
- Coordinate with courier partners regarding:
- Delayed deliveries
- Delivery issues
- Tracking discrepancies
- Unnecessary or incorrect additional delivery charges
- Maintain separate records of VP stock available in the warehouse.
IT Coordination & Testing
- Coordinate with the IT team regarding website and mobile app issues.
- Communicate functional requirements and operational issues to the IT team.
- Follow up on reported technical issues until resolution.
- Prepare and execute test scenarios for new developments.
- Identify and document bugs, discrepancies and unexpected behaviour & report test results.
- Carry out retesting after fixes are implemented.
- Provide feedback on new features and developments based on operational requirements.
General Analysis
- General analysis to be done on the products and suppliers as per instruction from the relevant teams and any other work may be required.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: Remote
