Eclat is a leading baby products company, committed to creating safe, comfortable, and innovative solutions for parents and their little ones.
Compulsory experience of managing online portals like Flipkart, Amazon, Myntra, etc. - This is Must.
Key Responsibilities:
- Order Management:Overseeing the entire order lifecycle, from processing to fulfillment, including order confirmation, tracking, and managing returns.
- Inventory Management:Maintaining accurate stock levels, coordinating with warehouses for stock replenishment, and preventing stockouts or overstock situations.
- E-commerce Platform Management:Managing product listings, ensuring they are accurate and up-to-date, optimizing product visibility, and managing promotions on e-commerce platforms like Shopify, Amazon, etc.
- Customer Service:Addressing customer inquiries, resolving issues related to orders, shipping, and returns, and providing excellent customer support.
- Operational Efficiency:Continuously assessing and improving backend processes to enhance efficiency, reduce operational bottlenecks, and streamline workflows.
- Reporting and Analysis:Tracking key performance indicators (KPIs), analyzing data, and generating reports to identify areas for improvement and optimize performance.
- Coordination:Collaborating with various teams, including warehouse, shipping, marketing, and customer service, to ensure seamless operations.
- Inventory Control:Implementing and maintaining inventory control procedures, including physical stock audits and reconciliations.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Microsoft Excel: 2 years (Required)
- Inventory management: 2 years (Required)
- E-Commerce: 2 years (Preferred)
- Warehouse: 2 years (Required)
Location:
- Ahmedabad, Gujarat (Required)
Work Location: In person
