Job Title: Sr. Account Manager (Digital Marketing) / Client Servicing Manager
Location: Noida Sector 116
Employment Type: Full-Time
Experience required: 5+ years (FMCG and preferably from a digital marketing or brand management agency)
Role Overview:
At Sociapa we are seeking a proactive, client-focused Sr. Account Manager (Digital Marketing) / Client Servicing Manager to join our dynamic team. The ideal candidate will be responsible for building strong client relationships, managing digital marketing projects end-to-end, and ensuring the seamless execution of campaigns aligned with client objectives.
Key Responsibilities:
- Serve as the primary point of contact for assigned clients, maintaining strong, long-term relationships.
- Understand client goals, brand positioning, and market dynamics to craft effective digital marketing strategies.
- Collaborate with internal teams (creative, media, content, and performance) to deliver high-quality work within agreed timelines.
- Manage project timelines, budgets, and deliverables, ensuring complete client satisfaction.
- Present campaign plans, reports, and performance insights to clients in a clear and professional manner.
- Proactively identify growth opportunities within existing accounts and support business expansion through up-selling and cross-selling services.
- Resolve client concerns with a solution-oriented approach, ensuring trust and transparency at every stage.
- Stay abreast of industry trends, new technologies, and emerging best practices to add strategic value to client accounts.
Skills & Qualifications:
- Bachelor’s degree in Marketing, Communications, Business, or a related field.
- 5+ years of hands-on experience in account management, client servicing, or digital marketing.
- In-depth knowledge of digital marketing services, including SEO, SEM, Social Media Marketing, Influencer Marketing, Content Creation, and Branding.
- Exceptional communication, presentation, and relationship-building skills.
- Strong project management skills with the ability to manage multiple projects simultaneously.
- Proficient in digital tools such as Google Analytics, Facebook Business Manager, Ads Manager, Excel, and PowerPoint.
- Strategic thinking ability with a keen eye for detail and quality delivery.
Preferred Experience:
- Prior experience managing clients in industries like FMCG, Healthcare, Lifestyle, or Consumer Brands.
- Ability to thrive in a fast-paced agency environment.
- High degree of professionalism, organization, and accountability
To apply, share your CV and Portfolio at [email protected] & [email protected] or WhatsApp on 8178213368
Pay: ₹40,000.00 - ₹60,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
