About Shaip
Shaip connects skilled language and cultural contributors with leading AI research labs and data companies. Headquartered in the United States, Shaip is a trusted AI training data platform powering some of the world's most advanced AI models. Our work spans data collection, annotation, and human feedback across dozens of languages and domains, helping the industry build AI that is accurate, inclusive, and reliable.
Role Overview
The Community Growth Intern is a remote, contract position focused on growing and engaging Shaip's community of contributors. You'll be a friendly, dependable point of contact, supporting day-to-day interactions, responding to inquiries, and helping maintain a positive, informative presence across our online platforms.
You'll also support reporting on community activity and assist in organizing virtual events and campaigns that drive awareness and participation.
This is a great fit for someone early in their career who is curious about AI and enjoys building relationships in online spaces.
Key Responsibilities
- Community engagement: Support daily interactions across relevant platforms (e.g., social channels, forums, community groups), responding to comments, messages, and inquiries in a timely, professional manner.
- Inquiry management: Field questions from clients, partners, and contributors, escalating to the appropriate team member when needed and ensuring no one is left waiting.
- Online presence: Help maintain a consistent, welcoming, and informative brand voice across all community touchpoints.
- Content support: Assist in drafting posts, announcements, and updates that keep the community informed and engaged.
- Events & campaigns: Help plan and coordinate virtual events, webinars, or awareness campaigns designed to grow participation and strengthen community ties.
- Reporting: Compile and organize reports on community activity, engagement metrics, and sentiment to help the team track growth and identify opportunities.
- Cross-functional collaboration: Work with marketing, operations, and other teams to align community efforts with broader company goals and follow established processes and guidelines.
Qualifications
Required
- Strong interpersonal and customer service skills, with the ability to build trust and maintain positive relationships.
- Community engagement and management skills that support growth and foster an active, respectful environment.
- Clear, professional written and verbal communication for interacting with diverse, global audiences.
- Comfort working remotely, with reliable internet access and the ability to manage time and tasks independently.
- Ability to collaborate with cross-functional teams and follow established processes.
Preferred
- Interest in AI, technology, or digital communities.
- Prior experience in online community management or social media engagement.
- Current enrollment in, or recent completion of, a degree program in communications, marketing, business, or a related field.
What You'll Gain
- Hands-on experience in community growth at a company at the center of the AI industry.
- Exposure to global teams, contributors, and clients.
- Mentorship and the chance to build a portfolio of real campaigns, content, and reporting work.
- Flexible, fully remote working arrangement.
How to Apply
Submit your resume and a brief note telling us why you're interested in the role and the Shaip community.
Pay: ₹8,203.47 - ₹15,000.00 per month
Benefits:
Work Location: Remote
