Job Title: Assistant Manager / Team Leader
Location: Kozhikode, Kerala
Employment Type: Full-Time
Key Responsibilities:
- Lead Gap Analysis, Documentation, and Managing & Monitoring (M&M) projects.
- Manage client engagements, stakeholder communication, and project delivery.
- Supervise and mentor the operations team while ensuring quality and timely execution.
- Prepare reports, SOPs, policies, and business documentation.
- Monitor KPIs, conduct performance reviews, and drive continuous process improvements.
Requirements:
- Bachelor's/Master's degree in Business, Operations, Management, Commerce, or a related field (MBA preferred).
- 4–8 years of experience in operations, business consulting, client delivery, or business analysis.
- Strong leadership, client management, documentation, and analytical skills.
- Proficiency in MS Office, Google Workspace, and AI tools such as ChatGPT or Gemini.
- Willingness to travel across Kerala for client meetings when required.
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
