Professional Experience
- Experience as a receptionist/front-desk executive (diagnostic centre or hospital preferred)
- Experience handling patient registration, billing, and reports is desirable
- Familiarity with LIS/HIS software is an added advantage
Core Responsibilities
- Greet patients professionally and manage front-desk operations
- Register patients and create/update patient records
- Schedule diagnostic tests and manage appointment calendars
- Coordinate with laboratory, radiology, and medical staff
- Handle billing, payments, and insurance-related documentation
- Provide accurate information regarding tests, preparation, and report timelines
- Manage report dispatch (physical and digital)
- Maintain confidentiality of patient information
- Handle phone calls, inquiries, and follow-ups
- Maintain cleanliness and order at the reception area
Key Skills & Competencies
- Excellent communication skills (local language + English)
- Strong interpersonal and customer-handling skills
- Good typing speed and computer knowledge (MS Word, Excel, email)
- Ability to multitask and work under pressure
- Attention to detail and accuracy in data entry
- Professional appearance and polite demeanor
- Basic understanding of diagnostic tests and medical terminology (preferred)
Personal Attributes
- Patient-centric and empathetic approach
- Honest, punctual, and responsible
- Team player with a positive attitude
- Ability to handle sensitive situations calmly
Note
Local Candidates surrounding 5-10 Kms preferable
Job Types: Full-time, Permanent, Fresher
Pay: ₹7,000.00 - ₹10,000.00 per month
Work Location: In person
