Job Description – Front Office Executive
Designation: Front Office Executive
Department: Administration / Human Resources
Industry: Tea & FMCG
Working Hours: 9:30 AM to 6:30 PM
Reporting To: HR Head / Management
Employment Type: Full-Time
About the Role
We are looking for a smart, well-groomed, courteous, and professional Front Office Executive to manage the reception area and serve as the first point of contact for visitors, clients, vendors, and employees. The candidate should have excellent communication skills and a pleasant personality.
Key Responsibilities
· Welcome and attend to all visitors, guests, clients, and vendors professionally.
· Manage the reception desk and maintain a professional front-office environment.
· Handle incoming calls, transfer calls to the concerned departments, and take messages when required.
· Maintain visitor records and coordinate visitor appointments.
· Receive and distribute courier, documents, and official correspondence.
· Coordinate with employees and departments regarding visitors and meetings.
· Schedule and manage meeting room bookings.
· Maintain proper records of courier, visitor entries, and other front-office activities.
· Handle basic administrative and office-support activities.
· Assist HR/Admin with documentation, announcements, and coordination work when required.
· Ensure the reception and waiting area remain clean, organized, and presentable.
· Maintain confidentiality of company and employee information.
· Handle guest queries and provide appropriate assistance.
· Perform other duties assigned by the HR Head or Management.
Required Skills & Qualifications
· Graduate in any discipline preferred.
· 1–3 years of experience in front office, receptionist, administration, hospitality, or a similar role.
· Excellent communication and interpersonal skills.
· Good command of English and Hindi; knowledge of Bengali/Nepali will be an advantage.
· Pleasant personality with professional grooming and etiquette.
· Basic knowledge of MS Office, email, and computer operations.
· Good organizational and multitasking abilities.
· Ability to remain calm and professional while handling multiple visitors and calls.
· Positive attitude, punctuality, discipline, and willingness to learn.
Personal Attributes
· Smart and presentable
· Polite and approachable
· Responsible and punctual
· Good listener and communicator
· Customer/guest-oriented
· Professional and disciplined
· Team player
Working Hours
9:30 AM to 6:30 PM
Note: The Front Office Executive is expected to report on time and maintain professional grooming, communication, and workplace etiquette throughout working hours.
Pay: ₹8,000.00 - ₹12,000.00 per month
Work Location: In person
