Position: Key Accounts Manager
About The Company
Numeric, which is headquartered in Chennai has an experience of 35 years in the field of UPS and Power Electronics. It has a pan India presence with 27 Sales Offices. It has the largest service network in India consisting of 254 service centers and more than 900 trained technicians.
Numeric, is one of the top 3 UPS manufacturers in India. It’s the undisputed leader in Line Interactive and Single Phase and in recent times has evolved as one of the main players in 3P UPS.
Numeric, joined the Legrand group in 2012. Legrand is a 6.63 B€ multinational operating in more than 90 countries and selling products across 180 countries. Legrand is a global specialist in products and systems for electrical and digital building infrastructure.
Since joining the Legrand group, Numeric has been on an exciting growth trajectory both in terms of revenue and product offer. This impressive journey would continue in the coming years with the help of the global expertise of Legrand and the local knowledge of the Numeric team
Website: www.numericups.com
Roles & Responsibilities:
- Expereince in Government and industrial products. Relavant into ups and electrical Industry.
- Developing and sustaining solid relationships with key clients that bring in the most income for the company.
- Addressing and resolving key clients’ complaints.
- Acting as the main point of contact between key clients and internal teams.
- Supervising the account teams assigned to each key client.
- Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
- Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.
Behavioral Competencies @
Team Excellence Level
Functional Competencies
Ø Performance excellence
Ø Customer engagement excellence
Ø Productivity excellence
Ø Initiative excellence
Ø People excellence
Ø Relationship excellence
Ø Process excellence
Ø Adaptive excellence
Ø Depth knowledge in respective product / brand
Ø Strong customer relationships
Ø Creative business development
Ø Forecasting accuracy
Ø Selling skills
Ø Salesforce knowledge
Ø Market & Industry Awareness
Ø Cross Selling
Basics & Fundamentals of Technology
Qualifications, Role Specific Knowledge and Experience
- Any Bachelor's degree
- Proven experience in key account management.
- Proficient in all Microsoft Office applications as well as CRM software.
- The ability to build rapport with key clients.
- The ability to handle multiple client accounts.
- Strong negotiation and leadership skills.
- Exceptional customer service skills.
· Relevant work experience of 7 – 10 years
· Proficient in using MS-Office applications like excel, word and power-point
· Excellent communication, interpersonal, analytical and presentation skills
Job Type: Full-time
Pay: Up to ₹1,000,000.00 per year
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
