Job Summary
We are looking for a responsible and organized Office Admin to manage daily administrative operations at our LED TV service center. The candidate will handle customer coordination, service records, technician scheduling, billing support, and office documentation to ensure smooth day-to-day operations.
Key Responsibilities
- Customer Handling: Handle customer calls, inquiries, and service requests professionally.
- Data Management: Maintain service records, job sheets, invoices, and customer databases.
- Technician Coordination: Coordinate with technicians for service appointments and follow-ups.
- Billing & Documentation: Prepare bills, quotations, and warranty-related documents.
- Inventory Tracking: Manage office files, stock entries, and spare parts records.
- Status Updates: Monitor pending service cases and update customers on repair status.
- Accounts Support: Support basic accounting and payment tracking.
- Office Maintenance: Maintain office cleanliness and administrative discipline.
- Software Usage: Use computer systems/software for data entry and reporting.
Requirements
- Education: Any degree or diploma preferred.
- Tech Skills: Basic computer knowledge (MS Office, Excel, billing software).
- Soft Skills: Good communication and customer handling skills with the ability to multitask and manage office operations efficiently.
- Experience: Previous experience in service center/admin work is an advantage. Freshers with good organizational skills can also apply.
Core Skills
- Communication Skills
- Data Entry & Documentation
- Customer Support
- Time Management
- Coordination & Scheduling
- Basic Accounting Knowledge
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
