Job Overview
We are looking for a Travel Consultant to assist customers with travel planning, holiday packages, flight bookings, and hotel reservations. The candidate will help customers choose suitable travel options, provide excellent customer service, and support sales growth through travel package promotions.
Key ResponsibilitiesTravel Sales & Holiday Packages
- Promote and sell domestic and international holiday packages.
- Assist customers in selecting travel packages based on their budget and preferences.
- Recommend suitable destinations, hotels, flights, and travel services.
- Achieve sales targets and contribute to business growth.
Customer Support & Travel Planning
- Handle customer inquiries through phone, email, and online platforms.
- Create customized travel itineraries according to customer requirements.
- Provide travel advice, destination information, and package details.
- Build and maintain positive customer relationships.
Booking & Reservation Management
- Manage flight bookings, hotel reservations, visa assistance, and tour arrangements.
- Prepare travel documents, vouchers, itineraries, and booking confirmations.
- Ensure all bookings are completed accurately and within deadlines.
- Follow up with customers regarding travel plans and updates.
Supplier & Partner Coordination
- Coordinate with hotels, airlines, transport providers, and travel partners.
- Obtain the best available rates and travel options.
- Maintain professional relationships with suppliers and service providers.
- Ensure smooth travel arrangements for customers.
Administration & Reporting
- Maintain records of bookings, payments, invoices, and customer details.
- Prepare sales and booking reports as required.
- Resolve customer concerns and travel-related issues professionally.
- Ensure accurate documentation and record management.
Requirements
- Bachelor's degree in any discipline.
- 2–3 years of experience in Travel Sales, Travel Consulting, Tour Operations, or the Travel & Tourism industry.
- Good knowledge of domestic and international travel destinations.
- Strong communication, sales, and customer service skills.
- Proficiency in MS Excel, MS Word, Google Sheets, and email communication.
- Good organizational and time management skills.
- Ability to work in a fast-paced environment and handle multiple bookings.
Preferred Skills
- Experience in holiday package sales and travel planning.
- Knowledge of flight booking systems and travel portals.
- Strong negotiation and customer relationship management skills.
- Ability to create customized travel itineraries.
- Passion for travel and tourism.
Salary
₹4–5 Lakhs per annum + Performance Incentives
Job Type
Full-time
Work Location
In-person
Pay: ₹20,000.00 - ₹35,000.00 per month
Work Location: In person
