A hospital front desk worker acts as the primary contact for patients and visitors. They manage check-ins, answer multi-line phone calls, schedule appointments, verify insurance details, coordinate patient flow with clinical departments, and handle basic billing or registration tasks while maintaining strict medical confidentiality. Key Responsibilities
- Patient Greeting: Welcome patients and visitors warmly, offering directions and guidance through intake paperwork.
- Call Management: Answer, screen, and route incoming phone calls to appropriate medical staff or departments.
- Registration & Data: Collect, update, and verify personal, demographic, and insurance data in the hospital system.
- Scheduling: Book, modify, or cancel patient appointments and coordinate follow-up visits.
- Billing Coordination: Process co-pays, collect payments, and guide patients on basic billing processes.
- Environment Control: Keep the waiting and reception area neat, orderly, and well-supplied.
Pay: ₹10,000.00 - ₹30,000.00 per month
Work Location: In person
