- Make outbound calls to potential or existing customers to promote products or services.
- Receive inbound calls and respond to customer inquiries or complaints.
- Provide accurate information about products, promotions, and services.
- Update customer information in the database during and after calls.
- Achieve monthly targets set by the company for calls, sales, or customer satisfaction.
- Handle objections and provide appropriate solutions to customers.
- Maintain a positive, empathetic, and professional attitude toward customers.
- Follow scripts and guidelines while engaging with customers.
- Report to supervisors or managers regarding call outcomes and customer feedback.
- Maintain confidentiality and adhere to company policies.
Skills Required:
- Excellent verbal communication and interpersonal skills.
- Good command of the local language and English.
- Ability to handle rejection and work under pressure.
- Basic computer knowledge for data entry and using CRM software.
- Positive attitude and ability to work in a team.
- Strong listening skills.
- Patience and problem-solving ability.
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: Hybrid remote in Bengaluru, Karnataka
