Monitor and support database operations at L1.
- Monitor DB alerts and logs.
- Perform basic troubleshooting.
- Escalate to L2 DBAs as required.
- Generate DB health reports.
SQL basics, Oracle/MySQL monitoring tools.
ITIL Foundation.
Onsite 24×7.
W3 – 1 FTE | W5 – 2 FTEs | W7 – 4 FTEs steady state.