We are hiring a Sales Representative for our furniture retail showroom. Your main role is to welcome walk-in customers, understand their needs, explain products clearly, and close sales. You will handle enquiries from store walk-ins, phone calls and WhatsApp leads, and make sure every customer has a smooth buying experience.
Key Responsibilities
- Greet and assist walk-in customers professionally in the showroom
- Understand customer requirements (size, style, budget, delivery timeline) and recommend suitable products
- Provide complete product explanations including materials, warranty, customization options, pricing, EMI, and delivery timelines
- Convert walk-in enquiries into confirmed sales orders
- Prepare accurate quotations and proforma invoices
- Follow up on pending quotations, payments, measurements, and delivery updates
- Maintain proper showroom display standards
- Update daily walk-ins, enquiries, quotations, and sales in CRM or tracking sheets
- Coordinate with factory/backend team regarding order status, customizations, and deliveries
- Handle basic customer complaints and after-sales queries, and escalate when required
Key Skills/Requirements
- 1 – 6 years experience as Store Sales Representative / Showroom Sales Representative / Retail Sales Associate
- Confident in interacting with walk-in customers and explaining products clearly
- Basic computer knowledge (WhatsApp Web, Email, Excel / Google Sheets)
- Education: Graduation/diploma/12th (any stream)
- Languages: English+Kannada+Malayalam(Not Mandatory)
- Willing to work on weekends and festival days (weekly off on a weekday)
What We Offer
- Competitive fixed salary
- Attractive performance-based incentives
- Stable, long-term career opportunity
- Supportive team environment
Job Types: Full-time, Permanent, Fresher
Work Location: In person