Greetings of the day.
Company info: Toot Dental /Positive Dental is one of the leading and well-established Dental chain of clinics with branches in major cities across India. With a success rate of more than 90% in treating all kinds of diseases and ailments, Toot Dental is considered one of the most trusted and caring networks of clinics in India and offers its services to thousands of patients on daily basis. All our branches are equipped with experienced and specialist doctors, international standard infrastructure, and modern facilities.
We are currently hiring for Patient Relation Officer- LB NAGAR, Hyderabad.
Exp: 2+ Years
Work Location: LB NAGAR , HyDerabad.
Salary: 25Kk-30k, Slight Negotiable, Incentives
Notice: Immediate Joiner
Mode of Working: Work from Office
Job Description:-
Responsibilities:
1) Responsible to develop and implement strategies to promote healthcare services to prospective patients.
2) Build and maintain strong relationships with patients and their families to ensure a seamless patient services by coordinating appointments, addressing queries, and providing necessary information.
3) Responsible to monitor and analyze the patients’ rights and responsibilities.
4) Responsible to collaborates with the quality improvement efforts to identify key improvement focus areas that impact both patient care quality and safety.
5) Responsible for making patients aware of health services and facilities available for patients.
6) Responsible to act as a primary point of contact for patient inquiries, concerns, and other feedbacks.
7) Responsible to provide health counseling to the patient and helping them to understand about the treatment.
8) Responsible to provide counseling and respond to patient’s needs, requirements and concerns as appropriate.
9) Responsible to provide financial counseling and the payment option available and helping them to take decisions about treatment.
10) Collaborate with marketing and medical teams to create promotional campaigns.
Required skills and qualifications
1) Graduate or equivalent in Healthcare Management, Sales or related filed.
2) Proven experience at least 2 Above years working as Patient relation officer or sales or customer service preferably in health care industry.
3) Strong communication, interpersonal, and negotiation skills
4) Must have financial counseling skills or sales skills.
5) Ability to multitask, prioritize, and manage time effectively
6) Team management experience
7) Strong active-listening and verbal-communication skills
For Further More Details Please contact Or Share resume to (Whats App) 7337550168
Regards
PRAVEEN HR
7337550168
Toot Dental
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Experience:
- PRO: 2 years (Preferred)
- PATIENT COUNSELING: 2 years (Preferred)
- FINANCIAL COUNSELOR: 2 years (Preferred)
- BILLING-FRONT OFFICE: 1 year (Preferred)
- MOD: 1 year (Preferred)
Work Location: In person
