We are looking for a responsible and organized Back Office Assistant to handle day-to-day office work, ERP order management, customer follow-ups, and coordination with our production and showroom teams.
Key Responsibilities
- Manage and update customer orders in ERP
- Enter and maintain order, product, and customer data accurately
- Track order status from order confirmation to production and dispatch
- Follow up on pending orders and ensure timely updates
- Coordinate with factory, production, showroom, and sales teams
- Make customer follow-up calls/messages regarding orders and deliveries
- Maintain daily reports and records in ERP/Excel
- Handle quotations, order details, invoices and other office documentation
- Check pending tasks and follow up with the concerned team
- Perform other regular back-office and administrative work
Requirements
- Basic computer knowledge
- Good knowledge of MS Excel / Google Sheets
- Comfortable working with ERP/software systems
- Good communication and follow-up skills
- Good typing and data-entry skills
- Responsible, organized and detail-oriented
- Ability to coordinate with multiple teams
- Freshers can apply if they have good computer skills and are willing to learn
Pay: ₹8,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
