Job Summary:
The Quality Executive is responsible for supporting the implementation and maintenance of the hospital’s Quality Management System (QMS) in alignment with NABH/JCI standards. The role involves accreditation support, internal audits, patient safety initiatives, quality improvement projects, compliance monitoring, staff training, risk management, and data analysis to ensure continuous quality improvement across the organization.
Key Responsibilities:
- Support implementation and maintenance of QMS, policies, SOPs, and accreditation standards.
- Conduct internal audits, compliance monitoring, and departmental quality rounds.
- Coordinate NABH/JCI accreditation documentation and assessment readiness.
- Monitor incident reporting, patient safety indicators, RCA, FMEA, and CAPA activities.
- Support Quality Improvement Projects (QIPs) using PDSA and other quality tools.
- Monitor patient feedback and coordinate service improvement initiatives.
- Participate in risk assessments, safety inspections, infection control audits, and hazard reporting.
- Organize staff training, mock drills, and quality awareness programs.
- Analyse quality indicators, prepare reports, and maintain audit/training records.
- Collaborate with multidisciplinary teams for continuous process improvement initiatives.
Required Skills & Competencies:
- Knowledge of NABH, JCI, ISO, and healthcare quality standards.
- Strong skills in audits, documentation, data analysis, and report preparation.
- Understanding of patient safety, infection control, and clinical workflows.
- Familiarity with RCA, FMEA, CAPA, and quality improvement methodologies.
- Good communication, coordination, problem-solving, and multitasking abilities.
- Proficiency in MS Office and quality management documentation.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Ability to commute/relocate:
- Bengaluru, Karnataka (560054): Reliably commute or planning to relocate before starting work (Required)
Experience:
- Quality : 1 year (Required)
Language:
Work Location: In person
