We are seeking a dedicated and customer-focused professional to join our team as a Customer Support Specialist . This role involves managing customer interactions through live chat, providing accurate information, and ensuring a smooth and satisfactory customer experience. The ideal candidate should have strong written communication skills and a proactive approach to problem-solving.
Key Responsibilities:
- Handle customer queries via chat in a timely and professional manner.
- Provide accurate information about products and services.
- Resolve customer concerns or escalate when required.
- Maintain clear, polite, and effective communication.
- Ensure a high level of customer satisfaction.
Requirements:
- Good written English communication skills.
- Basic computer knowledge.
- Ability to multitask and respond efficiently.
- Customer-oriented mindset.
- Prior experience is a plus, but not mandatory.
What We Offer:
- Supportive and professional work environment.
- Training and development opportunities.
- Career growth prospects.
Location:
Karelibaug, Vadodara
Pay: ₹10,000.00 - ₹25,000.00 per month
Location:
- Karelibaug, Vadodara, Gujarat (Required)
Work Location: In person
