Job Summary:
We are seeking an empathetic and highly skilled Healthcare Public Relations Officer (PRO) to champion our hospital's public image, manage media relations, and serve as a dedicated patient advocate. In this dynamic role, you will bridge the gap between medical staff, patients, and the community by managing daily media inquiries, drafting press releases for medical milestones, and proactively resolving patient grievances to ensure an exceptional care experience. The ideal candidate possesses outstanding communication and conflict-resolution skills, a calm demeanor under pressure, and a strong background in public relations or hospital administration to uphold our commitment to trust, transparency, and compassionate healthcare.
Key Responsibilities:
- Act as the primary point of contact for media, patients, and community stakeholders.
- Resolve patient complaints and grievances quickly and empathetically.
- Draft and distribute press releases, newsletters, and healthcare educational materials.
- Manage crisis communications and public statements during sensitive medical incidents. [1]
Qualifications:
- Bachelor’s degree in Public Relations, Communications, or Hospital Administration.
- 2–5 years of PR or patient relations experience (healthcare setting strongly preferred).
- Exceptional verbal, written, and conflict-resolution skills.
Benefits:
Work Location: In person
