Aquity Healthcare is looking for a professional and well-organized Receptionist to manage our front desk operations. The Receptionist will serve as the first point of contact for patients and visitors, ensuring a welcoming environment and smooth coordination between departments. The ideal candidate should have strong communication skills, a customer-focused attitude, and the ability to handle administrative tasks efficiently in a healthcare setting.
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Key Responsibilities
Patient Registration & Appointment Management
Greet and welcome patients and visitors in a polite and professional manner
Register new patients and maintain accurate records
Schedule, reschedule, and confirm appointments
Maintain OPD/IPD records and daily patient lists
Communication & Coordination
Answer incoming phone calls and direct them appropriately
Respond to patient inquiries regarding services, timings, and reports
Coordinate with Doctors, Pathology, Optical, and Billing departments
Handle patient concerns and complaints professionally
Billing & Financial Handling
Generate consultation and service bills
Collect payments (cash/digital) and issue receipts
Maintain daily cash and transaction records
Assist with basic insurance/TPA documentation
Administrative Support
Maintain a clean and organized front desk area
Manage patient reports (print/email/WhatsApp dispatch)
Handle basic data entry and hospital management software
Maintain confidentiality of patient information
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Required Skills & Competencies
Strong verbal and written communication skills
Basic computer proficiency (MS Office, billing software, hospital systems)
Professional appearance and positive attitude
Excellent organizational and multitasking skills
Ability to work calmly under pressure
Customer service orientation
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Qualifications
Minimum: 12th Pass / Graduate preferred
1–2 years of experience in hospital/clinic/reception (preferred)
Freshers with good communication skills may also apply
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Working Hours
As per shift schedule
Weekend/holiday duties as required
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Salary
Competitive salary based on experience and performance
Why Join Aquity Healthcare?
Professional and supportive work environment
Opportunity to grow in the healthcare sector
Exposure to Eye Care, Pathology, and Optical services
Skill development and learning opportunities
Pay: ₹8,000.00 - ₹12,000.00 per month
Benefits:
- Leave encashment
- Paid time off
Work Location: In person
