The Regional Media Operations Lead oversees India’s Broadcast Engineering and Production Operations and plays a critical role in global service delivery. Reporting directly to the Global Team Lead for Broadcast Engineering & Production Operations, this leader ensures seamless collaboration with engineering and production teams across North America, Prague, and APAC.
This role is ideal for a hands-on technical leader who understands live and recorded broadcast environments, cloud-enabled media workflows, and high-availability production system and who can scale teams and operations in a fast-paced, global environment.
Key Responsibilities
Leadership & Team Development
Lead, mentor, and grow the India based broadcast and production engineering team
Establish on-call, escalation, and coverage models aligned with global delivery standards
Drive a culture of operational excellence, accountability, and continuous improvement
Broadcast & Production Operations
Ensure reliable operation of live and recorded broadcast workflows across all supported production events
Oversee cloud and hybrid network operations supporting broadcast workloads
Own incident management, RCA, and service restoration in coordination with global teams
Act as the regional escalation point for complex production and engineering issues
Cross‑Regional Collaboration
Work closely with engineering and production leaders in North America, Prague, and APAC
Communicate clearly with senior stakeholders on risks, incidents, timelines, and delivery status
Support global standardization while adapting to regional production needs
Ensure strong documentation, knowledge sharing, and operational transparency
Must‑Have Technical Qualifications
Strong expertise in cloud based and hybrid network operations
Strong understanding of IP video networking principles (SMPTE ST 2110, PTP, multicast, QoS) in live broadcast environments
Deep understanding of broadcast engineering systems and workflows, including (but not limited to):
Evertz
Ross Video
Riedel
Lawo
Camera and Audio Technology
AWS Elemental
Haivision
Experience supporting live broadcasts and recorded productions in high availability environments
Must‑Have Professional & Leadership Skills
Proven experience leading and managing technical teams
Strong incident leadership skills, including RCA ownership and service escalation management
Ability to drive prioritization, staffing decisions, and cross-functional coordination
Excellent communication and stakeholder management skills, including senior leadership
Experience working within Agile or engineering delivery frameworks
OKRs
Azure DevOps (ADO) or similar
Agile ceremonies and workflows
Good‑to‑Have Skills
Experience with studio technologies and advanced AV production systems, including (but not limited to):
Ross, Evertz, Lawo, Disguise, camera and audio technology understanding
Familiarity with cloud based media processing, contribution, and distribution workflows
Experience supporting global media operations or 24x7 production environments
Background in infrastructure modernization or cloud migration initiatives
