Job Description – Non-Voice Process (US Healthcare)
Job Title: Process Associate – US Healthcare (Non-Voice)
Job Summary:
We are looking for detail-oriented and motivated candidates to join our US Healthcare Non-Voice Process team. The role involves handling medical billing, claims processing, data entry, payment posting, and insurance-related back-office operations while ensuring accuracy and productivity.
Key Responsibilities:
Process medical claims and healthcare-related documentation.
Verify patient demographics, insurance eligibility, and claim details.
Perform claim status checks, payment posting, and denial management.
Maintain accurate records in healthcare systems.
Ensure compliance with HIPAA and client guidelines.
Meet daily productivity and quality targets.
Coordinate with internal teams to resolve claim-related issues.
Eligibility:
Any Graduate (Freshers/Experienced can apply).
Good written English communication skills.
Basic computer knowledge and typing skills.
Strong analytical and problem-solving abilities.
Willingness to work in US night shifts.
Required Skills:
Attention to detail.
MS Office proficiency.
Good keyboard and data entry skills.
Ability to work in a fast-paced environment.
Team player with a positive attitude.
Preferred Knowledge:
Medical Billing
Revenue Cycle Management (RCM)
Insurance Claims Processing
Payment Posting
Denial Management (preferred but not mandatory)
Shift: US Night Shift
Work Schedule: 5 days/week (depending on company policy)
Employment Type: Full-time
This role is commonly offered by US healthcare BPOs and RCM companies, where responsibilities focus on medical billing and back-office claim processing rather than customer calling.
Pay: ₹15,000.00 - ₹23,000.00 per month
Benefits:
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person
