TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.
What we are looking for
Role: Genesys Cloud IVA Development
Location: Bangalore
Exp: 3-10 yrs
Must have:
- Genesys Cloud CX Architect IVA/IVR development
- Call Flow Components and Basics
- Creating a Basic Call Flow
- Advanced Call Flow Features
- Integrating Call Flow with Genesys Cloud
- Debugging, and Deploying Call Flows
- Genesys Cloud CX Administration
- Genesys Cloud CX Reporting
- Genesys cloud CRM integration
Good to have:
- Setting up and Navigating Architect
- Monitoring and Optimizing Call Flows
