Job Title: Operations Manager
Location: Mohali, Punjab (Phase 9, Industrial Area)
Job Type: Full-Time
Experience: 3–7 Years
Salary: ₹35,000 – ₹60,000 per month (Based on Experience)
Job Summary
We are seeking a highly organized and result-oriented Operations Manager to oversee daily business operations, manage cross-functional teams, and ensure smooth execution of projects. The ideal candidate will be responsible for improving operational efficiency, coordinating between departments, and leading the Social Media and Design teams to ensure timely delivery of high-quality creative and marketing projects.
Key Responsibilities
- Manage and oversee day-to-day business operations.
- Supervise and coordinate all departments to ensure smooth workflow.
- Lead and manage the Social Media Team, Graphic Designers, Video Editors, and UI/UX Designers.
- Assign daily tasks, monitor performance, and ensure deadlines are met.
- Review and approve social media calendars, creatives, videos, and marketing campaigns before publication.
- Coordinate with the Marketing, Sales, HR, Development, and Design teams to execute business strategies.
- Monitor project timelines and ensure on-time delivery.
- Conduct daily stand-up meetings and weekly review meetings with all teams.
- Develop and implement Standard Operating Procedures (SOPs).
- Improve operational processes to increase productivity and efficiency.
- Track departmental KPIs and prepare operational reports.
- Resolve operational issues and ensure seamless communication across teams.
- Manage resource allocation and workload distribution.
- Ensure compliance with company policies and quality standards.
- Coordinate with clients whenever required regarding project progress and deliverables.
- Prepare weekly and monthly performance reports for senior management.
Required Skills
- Strong leadership and team management skills.
- Experience managing Social Media, Graphic Design, Video Editing, and Creative teams.
- Knowledge of digital marketing workflows and content planning.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Excellent organizational and time-management skills.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Experience with project management tools such as ClickUp, Trello, Asana, Jira, or Monday.com is preferred.
- Ability to manage multiple projects simultaneously.
- Strong decision-making and conflict-resolution skills.
Pay: ₹20,163.51 - ₹30,403.03 per month
Benefits:
Work Location: In person