1. Front Desk & Visitor Management
- Greet visitors respectfully and ensure a positive first impression
- Arrange tea/coffee for guests and visitors when required
- Manage visitor entry, issue visitor passes, and maintain visitor logs
- Inform concerned departments/employees about visitor arrivals
- Ensure reception area is clean, organized, and presentable at all times
- Maintain all the plants and front Temple properly.
2. Telephonic & Communication Management
- Receive, screen, and route incoming calls professionally
- Take accurate messages and ensure timely communication
- Handle general inquiries and provide correct information or redirection
- Manage official email inboxes related to front-desk communication
3. Hospitality Management
- Ensure timely distribution of drinking water bottles to all employees
- Provide tea/coffee to employees as instructed
- Maintain basic hospitality standards at the reception area
4. Administrative Support
- Maintain records, registers, and basic documentation
- Assist in data entry, filing, scanning, and photocopying
- Coordinate meeting room bookings and basic arrangements
- Support HR/Admin team with joining formalities, ID cards, attendance coordination, etc.
5. Coordination & Support
- Support courier, dispatch, inward–outward, and visitor’s register maintenance
- Maintain and update daily checklist of housekeeping staff
- Report facility, safety, or visitor issues to the concerned person
6. Compliance & Confidentiality
- Follow company policies, security protocols, and confidentiality norms
- Ensure adherence to safety and emergency procedures
- Handle sensitive information responsibly
Authority & Accountability
- Handle and redirect calls, visitors, and inquiries as per company protocols
- Issue visitor passes and maintain front-office records responsibly
- Coordinate with internal departments, security, housekeeping, and vendors for smooth front-office operations
- Escalate matters related to security, safety, facilities, or complaints to Admin/HR/Management
- Maintain confidentiality of information and ensure compliance with company policies
- Be accountable for professional conduct, accuracy of records, timely communication, and overall front-office efficiency
Skills & Competencies
- Effective verbal and written communication skills
- Professional etiquette with a customer-focused approach
- Basic computer proficiency (MS Office, email, office equipment)
- Good organizational, coordination, and multitasking ability
- Attention to detail with accurate record-keeping skills
- Problem-solving ability and calm behavior under pressure
- Integrity, confidentiality, and reliability
Key Performance Indicators (KPIs)
- Quality of visitor handling and first-impression feedback
- Call management efficiency and message accuracy
- Timeliness and effectiveness of communication and coordination
- Accuracy and maintenance of front-office records and registers
- Adherence to professional conduct, grooming, and policies
- Punctuality, attendance, and overall responsiveness
Reporting Structure
- Reports to: HR Manager
- Coordinates with: All departments, security, housekeeping
Pay: ₹8,000.00 - ₹9,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Leave encashment
- Paid sick time
- Paid time off
Work Location: In person
