Join Our Team as a Customer Care Officer!
Shabd Enterprises, a trusted Samsung Mobile Service Centre, is looking for enthusiastic and motivated freshers to join our team as Customer Care Officers!
About the Role:
We're seeking individuals with excellent communication skills and a passion for customer service. As a Customer Care Officer, you'll be the face of our organization, handling customer queries, concerns, and issues with empathy and technical expertise.
What we'll give you:
- Comprehensive Training: Get trained in technical aspects of Samsung mobile services and customer handling techniques
- Growth Opportunities: Build a career in customer service and grow with us!
- Exciting Work Environment: Be part of a dynamic team and make a difference!
- Industry Insights: Get hands-on experience in customer care and mobile services
What we need:
- Good Communication Skills: You can speak clearly, confidently, and articulately in English and/or local languages
- Confidence & Responsibility: You're proactive, responsible, and can handle tasks with ease
- Fresher Friendly: No experience? No worries! We welcome freshers with great communication skills and attitude
- Basic Computer Knowledge: Familiarity with system software and basic computer operations
Your Role:
- Handle customer queries and issues via phone, and system software
- Punch in calls, manage operational duties, and ensure timely resolution
- Provide empathetic and technical support to customers
- Collaborate with team members to resolve complex issues
If you're:
- A people person with a can-do attitude
- Eager to learn and grow in customer service
- Confident in your communication skills
- Looking for a dynamic work environment
We want to hear from you! Apply now and join our team!
Job Types: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹25,000.00 per month
Work Location: In person
