Admissions & Business Development Executive
We are looking for an energetic, confident, and result-oriented Admissions & Business Development Executive to manage student enquiries, counselling, follow-ups, and admissions while also handling front-desk operations.
The ideal candidate should enjoy communicating with people, counselling students, and converting genuine enquiries into successful admissions.
Key Responsibilities
- Call prospective students from leads generated through advertisements, website enquiries, social media, and other channels.
- Understand students' educational backgrounds, career goals, interests, and training requirements.
- Explain suitable courses, workshops, fees, schedules, certifications, and career opportunities.
- Handle incoming calls and follow up on missed-call enquiries.
- Respond promptly to enquiries received through WhatsApp, Facebook, Instagram, and other communication channels.
- Conduct initial counselling and recommend suitable training programs.
- Handle basic objections related to fees, course timing, course suitability, and career opportunities.
- Regularly follow up with interested candidates and maintain Hot / Warm / Cold lead status.
- Convert qualified enquiries into paid admissions.
- Guide students through the registration and admission process.
- Collect required documents and student information.
- Share payment links or payment instructions and follow up on pending fees.
- Welcome students, parents, and visitors and attend to direct walk-in enquiries.
- Manage and maintain the front desk professionally.
- Support workshops, seminars, training programs, and events, including registration and follow-up.
- Maintain enquiry and student records in Excel or CRM.
- Prepare daily and weekly enquiry, follow-up, and admission reports.
- Coordinate with trainers and management.
- Support basic office administration when required.
Required Skills
- Excellent communication and interpersonal skills.
- Good spoken English is mandatory.
- Hindi, Kannada, Malayalam, Tamil, or Telugu will be an advantage.
- Strong telecalling and follow-up skills.
- Good convincing, counselling, and negotiation ability.
- Good customer and student handling skills.
- Basic knowledge of MS Excel, MS Word, WhatsApp, and email communication.
- Positive attitude and willingness to learn.
- Professional appearance and behaviour.
- Ability to work with admission and conversion targets.
Eligibility
- Any Graduate.
- Freshers with excellent communication skills can apply.
- Experience in admissions, educational counselling, telecalling, sales, customer service, or front-office operations will be preferred.
What We Offer
- Fixed salary + performance-based incentives.
- Professional growth opportunities in the education and technology training sector.
- Training on courses, counselling techniques, and admission processes.
- Opportunity to interact with students and technology professionals.
- Career growth based on performance.
Performance Expectations
Primary KPI: Convert student enquiries into counselling sessions and paid admissions.
Performance-based incentives will be provided for successful admissions.
Working Schedule
- 6-day working week.
- One day weekly off.
- Sunday is a working day.
- This is an on-site position.
Candidates should be comfortable with the above working schedule before applying.
Pay: ₹15,000.00 - ₹35,000.00 per month
Application Question(s):
- Are you comfortable with an on-site job in HSR Layout, Bengaluru? (Yes/No)
- Are you comfortable making 30+ outbound calls per day to prospective students? (Yes/No)
- Do you have experience in telecalling, sales, admissions or customer counselling? (Yes/No)
- How many years of relevant experience do you have?
- What is your current/last monthly salary?
- What is your expected monthly salary?
- How soon can you join?
- Which languages can you speak fluently?
Work Location: In person