Pice is a rapidly growing Fintech company backed by Nexus Venture Partners and leading angel investors. We are building financial solutions that empower Indian SMEs by integrating all modes of business payments into a single platform and introducing innovative lending products that enhance cash flow and working capital efficiency.
We are seeking a highly motivated and customer-focused Sales Specialist - Lending to support the distribution of supply chain finance loans to distributors and retailers. You will play a key role in ensuring a seamless customer experience throughout the sales and onboarding journey just by guiding them from loan inquiry to activation.
We are seeking a highly motivated and customer-focused Sales Specialist who can:
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Engage with distributors and retailers to understand their financing needs and explain relevant lending products.
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Provide pre-sales support by handling product inquiries, eligibility checks, and documentation assistance for supply chain finance loans.
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Work closely with the Operations and Credit teams to ensure the timely processing of applications and address customer queries related to approval, documentation, and disbursal.
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Deliver post-sales onboarding, ensuring customers are well-versed with repayment schedules, usage processes, and loan management through the Pice platform.
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Follow up with leads and assist in nurturing them through the conversion funnel, helping drive product adoption.
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Escalate unresolved issues appropriately while maintaining ownership of the customer relationship.
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Stay informed on lending policies, compliance norms, and market trends to better guide customer conversations.
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Prior experience in B2B sales, inside sales, or loan processing - ideally in fintech or financial services.
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Strong communication skills in Hindi and English; knowledge of other Indian languages is a plus.
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Ability to manage multiple customer interactions in a fast-paced environment.
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An understanding of retail and distribution finance or prior exposure to SME lending is preferred.
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Tech-savvy with the ability to work on CRM tools, Google Sheets, and digital loan processing systems.
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Opportunity to work with one of India's fast-growing fintech companies.
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Exposure to innovative financial products.
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Performance-driven incentives with attractive earning potential.
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Collaborative and entrepreneurial work environment.
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Strong career growth opportunities in fintech and lending.
