Position: Administration Executive
Department: Administration & Operations
Job Summary
The Administration Executive will be responsible for handling telephonic communications, administrative activities, and coordinating operational functions to ensure the smooth and efficient functioning of the organization. The role requires excellent communication, organizational, and coordination skills to support day-to-day business operations.
Key Responsibilities
- Handle inbound and outbound calls professionally and maintain effective communication with customers, and stakeholders.
- Follow up on enquiries, service requests, quotations, payments, and customer feedback.
- Manage official email correspondence and maintain proper records of communications.
- Coordinate and schedule internal and external meetings, appointments, and events.
- Maintain employee attendance records and support general HR administrative activities.
- Manage office documentation, filing systems, and administrative records.
- Coordinate with various departments to ensure smooth execution of operational activities..
- Support management in preparing reports, presentations, and operational updates.
- Assist in online marketing and business promotion activities when assigned.
- Ensure timely completion of assigned administrative and operational tasks.
- Perform any other duties assigned by management from time to time.
Required Skills
- Excellent verbal and written communication skills.
- Strong telecalling and customer relationship management skills.
- Good organizational and time-management abilities.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and email management.
- Ability to coordinate multiple tasks and work independently.
- Strong interpersonal and problem-solving skills.
Qualification
- Bachelor's Degree or Diploma in any discipline.
Working Conditions
- Office-based role.
- Regular interaction with customers, employees, and management.
Performance Expectation: The employee is expected to ensure efficient communication, effective administrative support, and smooth coordination of operational activities to contribute to the overall success of the organization.
Pay: ₹18,000.00 - ₹23,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Work Location: In person
