JOB DESCRIPTION – MIS EXECUTIVE
Position: MIS Executive
Department: Management Information System / Operations
Industry: Hair & Skin / Aesthetics
Location: Nellai
Employment Type: Full-Time
Reporting To: HR / Operations Manager / Management
Job Summary
We are looking for a detail-oriented and organized MIS Executive to manage daily operational data, prepare accurate reports, maintain databases, and provide timely business insights to the management team. The candidate should have strong Excel skills, good analytical ability, and the capability to coordinate with different departments and branches.
Key Responsibilities
- Collect, consolidate, verify, and maintain daily data from all branches/departments.
- Prepare daily, weekly, and monthly MIS reports for management.
- Maintain branch-wise sales, revenue, customer, appointment, conversion, collection, and performance reports.
- Track and prepare reports on:
- Leads and enquiries
- Appointments and walk-ins
- Sales and revenue
- Conversion ratio
- Customer follow-ups
- Branch performance
- Employee attendance and productivity
- Targets vs. achievements
- Identify discrepancies, missing data, and reporting errors and coordinate with concerned teams for correction.
- Maintain proper records and databases with accuracy and confidentiality.
- Prepare dashboards and management presentations whenever required.
- Generate ad-hoc reports based on management requirements.
- Monitor daily reporting from branches and ensure reports are submitted within the specified timelines.
- Coordinate with HR, Finance, Sales, Operations, and Branch Managers for data collection and verification.
- Analyze trends and provide basic insights to support management decision-making.
- Maintain proper documentation and filing of MIS reports.
- Ensure data confidentiality and accuracy at all times.
Required Skills
- Strong knowledge of MS Excel is mandatory.
- Good knowledge of:
- VLOOKUP / XLOOKUP
- Pivot Tables
- SUMIF / COUNTIF
- IF formulas
- Conditional Formatting
- Data Validation
- Excel Charts
- Basic dashboards
- Knowledge of Google Sheets is an added advantage.
- Good analytical and numerical skills.
- Excellent attention to detail.
- Good communication and coordination skills.
- Ability to handle multiple reports and deadlines.
- Ability to work with large volumes of data.
Qualification
- Any Bachelor's Degree.
- Degree/Diploma in Computer Applications, Business Administration, Commerce, Statistics, or a related field will be an advantage.
Experience
- 1–3 years of experience in MIS, reporting, data management, or a similar role preferred.
- Candidates with strong Excel knowledge and relevant experience may also be considered.
Preferred Industry Experience
Experience in any of the following industries will be an added advantage:
- Hair & Skin Clinics
- Aesthetics
- Beauty / Salon
- Healthcare
- Retail
- Sales & Service
- Multi-branch operations
Key Performance Indicators (KPIs)
- Accuracy of MIS reports
- Timely submission of reports
- Data completeness
- Error-free reporting
- Branch reporting compliance
- Timely identification of data discrepancies
- Quality of dashboards and management reports
Candidate Profile
The ideal candidate should be highly organized, analytical, detail-oriented, and proficient in Excel, with the ability to convert raw operational data into clear and useful management reports.
Salary: As per experience and industry standards
Notice Period: Immediate joiners / candidates with short notice preferred
Pay: ₹17,000.00 - ₹22,000.00 per month
Work Location: In person
