Senior Tour Advisor
Location: Calicut, Kerala
Employment Type: Full-Time
Salary: ₹35,000 – ₹50,000 per month
Job Overview
We are looking for an experienced and highly motivated Senior Tour Advisor to join our team. The ideal candidate should have strong experience in the travel industry, excellent customer-handling skills, and the leadership ability to manage and guide an entire sales team.
The candidate will be responsible not only for handling high-value customers and closing sales but also for driving the performance of the sales team, developing business opportunities, and maintaining strong relationships with DMCs (Destination Management Companies) and other travel-industry partners.
Key Responsibilities
- Lead, manage, and monitor the performance of the entire sales team.
- Handle customer enquiries, consultations, negotiations, and sales conversions.
- Understand customer travel requirements and provide suitable holiday packages and itineraries.
- Handle high-value and VIP customers professionally.
- Guide and mentor tour advisors to achieve individual and team sales targets.
- Monitor daily sales activities, follow-ups, conversions, and team performance.
- Develop and maintain strong professional relationships with DMCs, hotels, suppliers, and other travel partners.
- Utilize existing industry connections and DMC networks to create better package opportunities and competitive pricing.
- Negotiate with suppliers and DMCs to obtain the best possible rates and services.
- Support the team in handling complex customer requirements and resolving escalated issues.
- Ensure excellent customer satisfaction throughout the sales and travel process.
- Identify new sales opportunities and contribute to the overall growth of the company.
- Stay updated with current travel trends, destinations, packages, and industry developments.
- Prepare and maintain sales reports and provide regular performance updates to management.
Requirements
- Minimum 4 years of experience in the travel industry is mandatory.
- Proven experience in travel sales, holiday packages, and customer handling.
- Strong leadership and team-management skills.
- Excellent communication, negotiation, and interpersonal skills.
- Excellent customer-handling and relationship-management abilities.
- Strong sales and business-development mindset.
- Ability to manage and lead an entire sales team independently.
- Strong existing connections with DMCs and travel-industry partners will be highly preferred.
- Travel & Tourism-related educational qualification will be an added advantage.
- Good knowledge of domestic and international travel destinations and tourism products.
- Ability to work under pressure and achieve sales targets.
- Proactive, energetic, and results-oriented approach.
What We Offer
- Salary: ₹35,000 – ₹50,000 per month, based on experience and capabilities.
- Leadership opportunity with responsibility for managing the sales team.
- Opportunity to build strong industry networks and grow within the organization.
- Performance-driven and professional work environment.
If you are an experienced travel professional with strong leadership skills, excellent customer-handling abilities, and a strong DMC network, we would love to hear from you.
Pay: ₹30,000.00 - ₹50,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Paid time off
Work Location: In person
