The Process Analyst will work closely with Business Analysts and Transition Project Managers to capture, document, and analyse business processes during the transition phase. This role ensures that process flows are clearly defined, outputs are accurately captured, and structured insights are provided to support improved process design and a smooth transition.
The Process Analyst will bring a strong analytical mindset and constructive challenge to existing and future state processes, helping to identify inefficiencies, inconsistencies, and opportunities for improvement. This role requires proven transformation experience and confidence operating with senior stakeholders across functions including Finance and IT.
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Be a Subject Matter Expert on Finance operations across all process towers (Accounts Payable, Accounts Receivable, Record to Report)
- Deep understanding of AP, AR and RTR cycles
- Conduct SIPOC workshops with Finance operations team in UK, US and other regions to create and document process maps, challenging where necessary on missing steps, controls, checks, etc. Use standard methodology (swim lanes, decision points, etc.)
- Work with Finance operations team in UK, US and other regions to create SOPs
- Document process flows, inputs, outputs, and dependencies in a clear and structured manner.
- Support and, where appropriate, facilitate workshops and interviews with stakeholders to validate process maps and outputs.
- Analyse current state processes to identify gaps, inefficiencies, and inconsistencies, highlighting findings to Business Analysts and stakeholders.
- Provide constructive input and challenge on current and future state processes based on analysis and prior experience.
- Identify redundancies and opportunities for process improvement and standardisation, particularly within Finance and IT processes.
- Support knowledge transfer.
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4+ years’ experience in Finance operations covering AP, AR and RTR process towers ideally in shared services.
- Proven expertise in:
- Finance Operations, all process towers (AP, AR, RTR), financial accounting, systems
- Experience of working with teams in UK, US and other regions
- Strong English skills both oral and written
- Activity analysis and functional deep dives
- Advanced Excel and strong PowerPoint skills
- Proficiency in process mapping and modelling tools (e.g. Microsoft Visio, Lucidchart etc)
- Knowledge of UK GAAP an advantage but not essential
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
