Role Description:
About the Company :
Booking Holdings India is a Center of Excellence based in Bengaluru, India and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands
Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world.
Job Overview :
The Accounts Receivable Analyst, will reconcile accounts, issue manual invoices, post payments and update customer records in the Accounting/Reporting systems and perform Cash application for high volume of receipts. You are responsible to Investigate and resolve business partner inquiries to ensure the efficient payment allocation (including Direct Debit), inbound management, and ad-hoc business requests to accommodate for bulk / complex payment clearances.
Responsibilities & Duties :
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Post all incoming cash payments from customers (direct debit , bank transfer payments and Payment Service Providers ) and ensure accurate and timely allocation adhering to our SLAs, rectifying any allocations or process issues that may occur.
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Address any system, operational and external issues as and when they occur owning the end to end process
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Timely allocate the payments coming for Payment Service Providers Globally and reconcile the dedicated GL
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Set up and maintain appropriate records and files concerning customer remittance and accounts receivable posting transactions, perform the GL reconciliations.
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Supports and collaborates with the members of the Transformation Team /Opex team regarding the continuous improvement initiatives /projects
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Ensure standard processes are adhered ,documented and updated in accordance with the compliance standards and guidelines and driven by the business need/change
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Process sub-team operations:
- Handling tickets from multiple OTC teams
- Ad hoc O2C tasks
- Good contact with banks, third party providers and correspondence with internal stakeholders at all levels
Qualifications :
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Mandatory OTC Cash Application/Allocation knowledge - 5 to 8 years
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Working on multiple bank accounts/ currencies is preferable
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SAP Fica knowledge, MS office, Google Chrome
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Excellent communication skills, both written and spoken in English;
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Team and service oriented approach
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Experience with process improvement or automation
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Accurate with good attention to detail
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Ability to work independently, with high self-motivation and discipline;
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Should be persistent and have sense of urgency
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Creative thinker
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Full ownership, accountability & proactiveness
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Strong organizational and prioritization skills;
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Internationally focused and an awareness of different cultures.
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Project Management and/or process mapping experience
