The Admission Support Officer is responsible for counseling students and parents regarding medical and engineering entrance exam preparation programs. The role is primarily focused on admissions, lead conversion, and student counseling through inbound and outbound calls.
Key Responsibilities
- Handle inbound calls from students and parents.
- Counsel NEET and JEE aspirants about courses and programs.
- Make outbound calls on leads provided by marketing and support teams.
- Understand student requirements and guide them to suitable programs.
- Convert inquiries into admissions.
- Achieve admission and sales targets.
Required Skills
- Strong communication skills in English and Hindi.
- Good counseling and interpersonal skills.
- Comfortable with target-based sales.
- Ability to handle calls for up to 8 hours daily.
- Organized, mature, and customer-focused approach.
Eligibility
- Graduate or above.
- Experience in Education, Teaching, Training, BPO, E-commerce, Tele-sales, or Counseling preferred.
- Sales or education background is an advantage.
Pay: ₹300,000.00 - ₹500,000.00 per year
Work Location: In person