Position Overview
We are seeking a detail-oriented and proactive Office Assistant to support daily operations. The role involves handling basic accounting tasks, preparing quotations, managing ERP entries, telecalling for quotation follow-ups, and registering service complaints. The Office Assistant will directly interact with clients, ensuring smooth communication and professional service delivery.
Key Responsibilities
- Accounting Support
- Maintain day-to-day accounting records.
- Assist in preparing invoices and tracking payments.
- Quotation Management
- Draft and prepare quotations as per client requirements.
- Follow up with clients via telecalling to ensure timely responses.
- ERP Handling
- Enter and update data in ERP systems for quotations, orders, and service complaints.
- Generate reports and maintain accuracy of records.
- Client Interaction
- Handle service complaint registration and ensure proper escalation.
- Communicate professionally with clients to resolve queries and maintain relationships.
- Administrative Support
- Assist in documentation, filing, and office coordination.
- Support management in routine operational tasks.
Required Skills
- Basic knowledge of accounting principles.
- Proficiency in ERP systems and MS Office (Excel, Word).
- Strong communication skills for client interaction and telecalling.
- Ability to prepare accurate quotations and maintain records.
- Organizational skills with attention to detail.
Qualifications
- Bachelor’s degree or diploma in Commerce, Business Administration, or related field.
- 1–3 years of experience in office administration, accounting, or client servicing.
- Fluency in English and local language preferred.
Key Attributes
- Client-focused with a professional demeanor.
- Reliable, punctual, and able to multitask.
- Problem-solving mindset with adaptability to handle service complaints.
- Team player with a proactive approach.
Job Types: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
Education:
Experience:
- office assistant: 1 year (Required)
Language:
- Gujarati,Hindi,English (Preferred)
Work Location: In person
