Job Title: Microsoft Azure AD & M365 Administrator
Location: Bangalore
Employment Type: Full-Time
Level – 2
Years of experience – 4 to 6 years.
Job Overview:
We are seeking an experienced and proactive Microsoft Azure AD & M365 Administrator to manage and support our cloud-based collaboration and security infrastructure. This role encompasses daily operations, incident handling, and strategic support for all Microsoft Azure AD & M365 services, ensuring compliance, performance, and security across the organization. The ideal candidate will work closely with multiple teams to deliver and maintain scalable Azure AD & M365 solutions that meet evolving business needs.
Key Responsibilities:
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Administer and manage Microsoft Entra ID, including user lifecycle management, group administration, and application registration.
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Configure and manage device policies, compliance settings, and mobile device enrollment through Microsoft Intune for Windows and Android platforms.
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Oversee Exchange Online, including email policies, transport rules, mailbox configurations, and distribution list management.
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Manage SharePoint Online and OneDrive configurations for collaboration, security, and access control.
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Handle M365 licensing, service assignments, and monitoring of usage and consumption.
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Create and manage Conditional Access policies, SSO configurations, and enforce MFA and DLP controls across services.
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Coordinate application deployments, system patching, and updates via Intune.
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Provide remote support and troubleshooting for end-user issues across Windows, Android, and M365 services.
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Support employee onboarding and offboarding processes, ensuring timely provisioning and deprovisioning of accounts and devices.
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Respond to incidents, perform root cause analysis, and support service recovery processes.
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Manage planned maintenance activities, feature rollouts, and service improvements.
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Assist with compliance audits, vulnerability assessments (VAPT), and security remediations.
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Generate and share monthly reports related to licensing, device health, policy compliance, and email security.
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Work with stakeholders to design and implement Microsoft 365 solutions aligned with business and security requirements.
Required Skills & Experience:
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Strong knowledge of Microsoft 365 services including Entra ID, Intune, Exchange Online, SharePoint Online, and Defender for Endpoint.
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Experience with device management, Autopilot provisioning, and conditional access policy enforcement.
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Proficiency in handling Android and Windows device enrollments, configurations, and issue resolutions.
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Familiarity with email security, DLP, compliance settings, antivirus tools, and web filtering solutions.
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Good understanding of licensing models, user and group administration, and M365 platform integrations.
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Scripting knowledge (PowerShell) is a plus for automation and bulk management tasks.
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Ability to manage and respond to incidents under a 24x7 rotational support model, including on-call responsibilities.
Preferred Qualifications:
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Microsoft Certified: Modern Desktop Administrator Associate / Security Administrator Associate / Enterprise Administrator Expert (or equivalent).
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Experience working in mid-to-large enterprise environments.
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Familiarity with ITIL practices for incident, problem, and change management.
