Demonstrate ownership and manage incident resolution from end-to-end in a highly responsive manner Required to provide 24x7 on-call coverage Of the Technical Support Department Developing supporting solutions and processes to enhance desktop production environment for executive customers Performing software troubleshooting on documented and undocumented issues affecting single or multiple machines Performing hardware analysis to diagnose issues or identifying sources of performance degradation Routinely investigates availability issues pertaining to domain/network resources, identifying and resolving specific issues Performing PC and General IT support for remote offices and locations throughout specified geographic location Leading small teams (1 –5) or phases of complex projects Providing network analysis for issues related to connectivity and serves as a conduit to appropriate infrastructure group
Pay: ₹18,086.00 - ₹45,000.14 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Paid time off
Work Location: In person
