Customer Service Representative is responsible for providing assistance, information, and support to customers regarding products or services.
answering inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving.
- Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
- Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
- Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
- Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
- Follow communication protocols, rules, and policies
Qualification: 12th or Graduate
BPO Experience Must or 1 years sales experience
Salary package upto 25k
Incentives and perks extra
Pay: ₹10,363.97 - ₹34,127.54 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
