JOB DESCRIPTION
Designation: Market Reputation & Sales Excellence Manager
Location: Surat (Base) + Travel to Mumbai, Ahmedabad, Delhi
Employment Type: Full-time
Role Overview:
We are looking for a highly proactive and strategic thinker who can work closely with our sales teams across locations to strengthen market reputation, improve conversion rates, and solve on-ground sales challenges in real-time.
This role is not a desk job - it requires travel, observation, creative problem-solving, and execution.
The ideal candidate will act as a bridge between market perception and business growth, ensuring that any hesitation or negative feedback from prospects is effectively addressed with smart, scalable solutions.
Key Responsibilities:
- Accompany sales team members on client visits across branches
- Observe sales conversations and identify gaps in pitching, objection handling, and positioning
- Intervene (when required) to help close or strengthen the conversation
- Identify negative perceptions, myths, or objections in the market about our products
- Develop practical and creative solutions to counter these perceptions
- Continuously come up with simple, high-impact ideas that improve brand credibility and support sales teams
- Convert ideas into execution: shoot videos, create content, share across prospect databases
- Equip sales teams with ready responses, demo tools, and content like videos and case studies
- Collect real-time feedback from sales teams and prospective customers
- Identify patterns and share structured insights with leadership
- Conduct surprise visits to branches
- Evaluate sales quality, customer interaction, and pitch effectiveness
Key Skills Required:
- Strong problem-solving mindset
- Excellent observation skills
- Creative thinking with execution ability
- Good communication and influencing skills
- Ability to think from a customer’s perspective
- Comfortable with travel and fieldwork
Ideal Candidate Profile:
- Background in sales / marketing / consulting / product demonstration
- 3–8 years of experience
- Hands-on, detail-oriented, and proactive
What Success Looks Like:
- Reduction in repeated objections
- Improved sales conversion
- Stronger brand trust
- Confident and equipped sales team
- Consistent innovative solutions
Why This Role is Unique:
You will directly influence how the market perceives, trusts, and chooses our products.
Pay: ₹40,000.00 - ₹60,000.00 per month
Work Location: In person
