Managerial Responsibilities:
- Lead and manage a team of Business Development mangers (BDM).
- Drive performance through regular reviews, coaching, and motivation.
- Conduct monthly performance appraisals and feedback sessions.
- Facilitate training and development of team and other stakeholders.
- Organising Campaigns for Branches.
- Ensure Branch Activation and BDM productivity.
- Maintain portfolio quality and manage delinquencies.
- Ensure timely hiring and activation of team members as per budget.
Functional Responsibilities:
- Ensure BDM wise minimum customer meeting and logins every month.
- Enhance RO/BDM productivity and branch-level profitability.
- Deliver Annual Operating Plan (AOP) targets for LAP and HL.
- Ensure adherence to internal processes and regulatory norms.
- Review and resolve customer rejections and irregularities.
- Strengthening branch relationships to boost sourcing.
- Drive cross-sell of insurance and liability products (SA/CA).
- Manage customer lifecycle, retention, and satisfaction.
- Monitor and manage PDDs and documentation compliance.
