Company Description
Student Housing India Ltd. is a premier provider of hostel accommodation and lifestyle solutions for outstation students pursuing education in new cities. With services that include comfortable housing, laundry, and meal provisions, the company is dedicated to making student life as convenient as possible. Having served over 5,000 students, Student Housing offers a variety of housing options including single, double, and triple-sharing accommodations in Mumbai. Recognized as the Best Student Housing Company of India at the Indian Education Awards 2020, the company continues to set benchmarks in the student housing sector.
Job Title: Process Coordinator
Role Overview
This is a full-time on-site role based in Mumbai. The Process Coordinator is responsible for managing and ensuring the smooth execution of daily operational workflows within student housing services. The role involves coordinating multiple processes such as student onboarding, accommodation allocation, and service delivery (food, housekeeping, maintenance), ensuring all activities are completed efficiently and within defined timelines.
The coordinator acts as a central point of communication between teams, ensuring all stakeholders are aligned and informed to deliver a seamless living experience for students.
Key Responsibilities
- Coordinate and monitor end-to-end operational workflows and processes
- Ensure all steps in defined process flowcharts are followed accurately and within timelines
- Manage student onboarding, room allocation, and move-in processes
- Act as a bridge between internal teams (operations, support, vendors) for smooth coordination
- Track daily operations including housekeeping, food services, and maintenance requests
- Communicate relevant updates and information across teams efficiently
- Maintain records, reports, and process documentation
- Identify inefficiencies in workflows and suggest improvements
- Ensure quick resolution of operational issues to maintain service quality
Skills:
- Pleasant personality with a cooperative and polite attitude
- Strong attention to detail and ability to follow structured processes
- Good communication and coordination skills
- Responsible, dependable, and proactive in completing tasks
- Ability to handle multiple tasks in a fast-paced environment
Requirements:
- Candidate should reside within 45 minutes of the office location
- Strong sense of responsibility and ownership
- Non-technical background acceptable
Pay: From ₹12,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
