Job Description
We are looking for a dynamic and result-oriented Collection Executive/ Academic Counsellor to guide prospective students through the admission process. The candidate will be responsible for handling telephonic enquiries, generating and nurturing leads, counselling students on courses and career opportunities, and converting enquiries into admissions.
Key Responsibilities
Handle inbound and outbound calls related to course enquiries and admissions.
Counsel prospective students and parents regarding programs, eligibility, career prospects, and admission procedures.
Follow up with leads generated through various marketing channels and convert them into admissions.
Maintain regular communication with prospective students through calls, emails, and messages.
Understand student requirements and recommend suitable courses and programs.
Track and update lead status, follow-up schedules, and admission progress in CRM systems.
Achieve monthly admission and enrollment targets.
Resolve student queries related to admissions, fees, course structure, and documentation.
Coordinate with internal departments to ensure a smooth admission process.
Build and maintain strong relationships with prospective students and parents.
Eligibility Criteria
Minimum 6 months of experience in Collection,
Academic Counselling, Telecalling, Admissions, Customer Service, Sales, Lead Generation, or related domains.
Excellent communication and interpersonal skills.
Strong counselling, convincing, and negotiation abilities.
Basic computer knowledge and familiarity with CRM tools.
Ability to manage multiple leads and follow-up activities effectively.
Target-oriented and customer-focused approach.
Preferred Candidate Profile
Experience in Educational Institutions, EdTech, Training Institutes, or Admission Processes.
Strong telephonic counselling and follow-up skills.
Ability to convert enquiries into admissions.
Excellent relationship-building and customer-handling skills.
Immediate joiners will be preferred.
Interested candidates contact HR # 9629515588 / 9043970288 / 9498325088
Pay: ₹15,326.02 - ₹35,411.66 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
Work Location: In person
