Sr. Developer - Cloud Technologies S
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Inviting applications for the role of lead Consultant Data Centre operations Responsibilities: - Collaborative partner: Works autonomously and with other engineers and customers to support and maintain monitoring products by ensuring availability of all tools and completing customer requests on-time with quality. - Addresses technical challenges and ensures quality through collaborative design and development. - Forward Thinker: Applies proactive mindset to continually look for ways to improve performance quality and efficiency. - Designs develops analyzes and automates report on critical metrics that provide insights into overall health ensuring the notifications are delivered effectively and efficiently to meet the enterprise availability stability and reliability goals. - Problem Solver: Configures administers and manages core monitoring infrastructure to support the tools (custom or vended) including new releases upgrades patch and vulnerability management. - Champions on core observability principles delivery solutions based on effective Application Performance Monitoring Infrastructure or Platform Monitoring Real User Monitoring Synthetics Monitoring Mobile Monitoring Network Monitoring and Saa S / Cloud Monitoring. - Customer Centric Engineer: Oversees best practice in the implementation of rigorous monitoring procedures and focuses on operational readiness. - Understands and champions existing processes while continually investigating industry best practices and challenging the status quo to support continuously improve user experience. - Automation and Governance: Administers IT Runbook system to ensure all processes are properly documented and adhered to published standards. - Enforces compliance requirements for documentations data integrity accuracy and completeness. - Helps automate streamline or rectify workflows required for onboarding or instrumentation of applications infrastructure databases and other middleware tiers to monitoring products. - Site Reliability Mindset: Participates in root cause analysis exercise and builds post-mortem documents of the critical problems. - Identifies opportunities design and build automated tools that help reduce efforts and saves cost on repeatable tasks for cross-platform products. - Leads technical war-room calls with IT service providers application owners and senior leadership in a high-pressure high stakes environment. - Analyzes long-term impact of new or anticipated strategies and contributes to business and functional strategy. - Actively participates in agile team and ceremonies. - Welcomes new ideas learns from successes and failures.
Qualifications
Bachelors - Cloud Computing, Bachelors - Computer Science, Bachelors - Information Technology, Bachelors - Network Engineering, Masters - Computer Science
Certifications
AWS Certified Solutions Architect - Professional - Amazon Web Services (AWS)Amazon Web Services (AWS)
Required Skills
Agile Methodology, Client Relations, Cloud Computing, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Information Technology (IT) Infrastructure, IT Service Management (ITSM), Personal Effectiveness, Storytelling
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Cloud Technologies S
Remote Type -
Office
Work Shift -
Rotating (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
