Key Requirement for the Position
Minimum Education Qualification: Graduated with BA L.L.B
5 - 7 years of experience in filing cases on sec 138 and understanding the arbitration process / NBFC / Banking collection
Influential communication skills
Self-motivated, passionate about the domain, eager to learn new things, and takes initiative & challenges
Knowledge of MIS and MS Excel
Job Description
Key Role Deliverables
Collection Management:
Guiding the collections team to collect the due amounts from the customers by following a proper code
of conduct
Designing and circulating MIS on all aligned processes
Conducting detailed background checks before appointing an agency
Delinquency Management:
Ensuring zero delinquencies for the branch by timely and effective collections
Developing Communication / Legal letters/correspondence for the delinquent customers
Tracking and sending dunning letters to delinquent customers
Relationship Management:
Maintaining a solid relationship with lawyers & police officers and arbitrating for legal recourse by representing the company in courts of law
Ensuring regular follow-up with the panel law firms to file cases
Appointing law firms at branch locations, and allocating points to file across the branches
