- Contact customers through phone calls, SMS, and other communication channels regarding overdue payments.
- Follow up on delinquent accounts to collect outstanding debts.
- Negotiate payment arrangements and settlement plans with customers.
- Maintain accurate records of customer interactions and payment commitments.
- Review customer accounts and identify reasons for non-payment.
- Escalate difficult or unresolved cases to supervisors or legal teams when necessary.
- Meet daily, weekly, and monthly collection targets.
- Ensure compliance with company policies and debt collection regulations.
- Prepare collection reports and update management on recovery status.
Pay: ₹16,000.00 - ₹30,000.00 per month
Work Location: Hybrid remote in Choolaimedu, Chennai, Tamil Nadu